FAQ's

FAQ

What type of plastic cases work with AirTime?
All types of graded cards in a plastic case

See Below:

  1. PSA Standard
  2. Beckett Standard 
  3. CGC 
  4. Ungraded

Shipping and Delivery

Where can AirTime be shipped?
Currently, we only ship to the United States. For international inquiries, please reach out to support@get-airtime.com.

How much does Shipping cost?
Shipping is FREE anywhere in the US.

When is the expected delivery and how will I track when my AirTime is arriving? 
You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:

Time frame for order delivery: 

  • Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to our global shipping team for dispatch within 2-5 business days after the order is placed. 
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Due to additional health measures taken by our fulfillment partners as a result of COVID-19 delivery can take from 7–30 business days. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. If more than 45 days have passed and you still haven't received your order, please email us at support@airtime.com to review the status of your order. Refunds will be handled through email if necessary.

How do I set up my Airtime?
Every Airtime order comes with our Rookie Set-Up Instruction Manual. Follow the instructions and your heroes will be airborne in NO TIME. You can also check out our Tutorial Page for links to video tutorials and our online Rookie Set-Up Instruction Manual.

How does levitation work?
Airtime uses AirTime’s magnetic levitation to let your cards float! Depending on card weight, they will float up to 3cm in mid-air.

Does the card stay up forever?
Yes, as long as the base is plugged in.

Does the card spin forever?
Cards spin for hours depending on how hard & fast you initially set the rotation. 

Can I turn the lights off?
Yes, there is a switch on the back of the unit.

Can I order in bulk?
Shoot us an email at wholesale@get-airtime.com

I don't see my question here? How can I get it answered?
Shoot us an email at support@get-airtime.com